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Return codes


Public return codes

0Request successful.
1Request failed. Server is busy. Please try again later.
2Incorrect input parameter. Please enter the correct parameters.
3Verification failed. Please contact ZEGOCLOUD technical support.
7The number of requests per second has exceeded the API rate limit. The service request is overloaded. Please try again later.
50014The length of the UserName exceeds the limit. Please make sure the length of the UserName is within 64 bytes.
51102The user does not exist. The user has not logged in to In-app Chat. The user needs to log in to In-app Chat.
100000000Incorrect Host in the request header. The Host in the URL is incorrect. Please check the Host in the request URL.
100000001Invalid AppId format. Please check whether the AppId is correct.
100000002Timestamp is null. Please fill in the Timestamp.
100000003Invalid Timestamp format. Please check the timestamp format.
100000004Signature expired. Please try again.
100000005Invalid signature. Please try again.
100000006Action is null. Please check the request URL.
100000007Unsupported Action. Please check the request URL.
100000008SignatureNonce is null. Please try again.
100000009Signature is null. Please try again.
100000010Failed to get ServerSecret. Please contact ZEGOCLOUD technical support.
100000011Failed to get App configuration. Please contact ZEGOCLOUD technical support.
100000012Failed to get request body. Please contact ZEGOCLOUD technical support.
100000013SignatureVersion is null. Please try again.
100000014Unsupported SignatureVersion. Please check whether the SignatureVersion is correct.
100000015API gateway internal error. Please contact ZEGOCLOUD technical support.
100000016The App has not configured with the production environment. Please check whether the AppId is configured with the permission of the production environment.
100000017The App has not activated this service. Please contact ZEGOCLOUD technical support.

Business-specific return codes

660000001Business related general error.  Please try again or contact ZEGOCLOUD Technical Support.
660000002Invalid parameter. The parameter entered is missing or invalid. Please check the parameters.
660000003Logic processing errors. An error occurs when the server processes the logic. Please try again or contact ZEGOCLOUD Technical Support.
660000011The number of users has exceeded the upper limit. Please check the user list.
660300001The room does not exist. Please check the room ID.
660300002The user is not in the room. Please check the user ID.
660400001The length of the message has exceeded the upper limit. Please check the length of the message.
660500002Unregistered user. The message sender has not logged in. Please log in first before sending messages.
660600001The group does not exist. Please check the group ID. 
660600003An error occurred while querying the group member list. Service-side processing exception. Please contact ZEGOCLOUD technical support.
660600004The frequency of calling the QueryGroupMemberList interface exceeds the limit. The rate limit is 20 requests/second. Please do not exceed the limit.
660600005The frequency of calling the KickoutGroupUser interface exceeds the limit. The rate limit is 20 requests/second. Please do not exceed the limit.
660600006An error occurred while querying the group list data. Service-side processing exception. Please contact ZEGOCLOUD technical support.
660600007The frequency of calling the QueryAppGroupList interface exceeds the limit. The rate limit is 1 request/second. Please do not exceed the limit.
660700001The frequency of calling the UserRegister interface exceeds the limit. The request frequency exceeds 20 requests/second.
660700002The user already exists. The UserID that sent the request already exists. Please avoid registering the same UserID repeatedly.
660700006The length of UserName exceeds the limit. The maximum length of UserName is 64 bytes. Please confirm the length of UserName.
660700007The length of UserAvatar address exceeds the limit. The maximum length of UserAvatar address is 500 bytes. Please confirm the length of UserAvatar.

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